User in Aberdeen, Aberdeen, United Kingdom


Applications & Web Support Analyst


The Application Support Analyst provides application support services and service leadership for the UK E&P organisation for production, business & engineering and GGRE (Geology Geophysics and Reservoir Engineering') applications and also provides web application development and business intelligence services.
Accountabilities and End Results:
The Application & Web Support Analyst is accountable for the support and management of production, business and engineering and GGRE applications within the UK E&P Business Unit. This role will also be primarily responsible for second level support of in house developed applications within the portfolio, coordinating application development priorities and liaising with 3rd party development providers. Many of the developments will be small customer facing tools which provide the UK E&P organisation access to data and other systems
Primary Functions:
Provide frontline support for E&P business applications and services, the functional areas being hydrocarbon production management, hydrocarbon accounting, engineering tools, and real-time field data collection, subsurface, plus other discrete business applications.
Support power users by providing data analysis using tools such as SQL.
Assists in the development of reporting to address management requirements and KPIs.
Ensures code and process compliance with company policies.
Working with Business Analysts to understand business requirements in order to provide time assessments and create technical designs.
Leads and executes service improvements.
Work with the various disciplines of IT to ensure services meet business needs.
Work with 3rd party vendors to ensure services meet business requirements; providing contract management support.
Provide current use and projected demand of application services.
Using company change management processes to prevent unplanned production disruptions and outages.
Review the range of existing solutions available and present options and recommendations to the business on which ones to use.
Budgetary formulation and planning.
Work with the business and IT to understand and communicate the implications of change control.
Provide out of hours support via an on-call rota.
Providing core hour support for custom BI reporting, dashboards and analytics.
Providing core hour support for custom .Net web and desktop applications.
Maintain corporate contacts and network and participate in knowledge sharing.

Core Technical Experience

IT oil and gas experience.
Direct IT experience as a systems administrator or front front-line support of PI, Energy Components, Business Objects, SmartPlant EDW, Aveva, Landmark, Schlumberger and other significant E&P applications.
Web or desktop application development and support experience using languages such as o Visual Studio
.Net
C#
JavaScript
Experience with RDBMS’s – Oracle an advantage.
programming – HTML, PL/SQL.
scripting – shell or application based.
administration of Unix/Linux and/or Windows servers

Knowledge of agile methodologies
data modelling
project management
contract management.

Exposure to SAP, Business Objects, SAP BI, Power BI, Spotfire and Informatica.
Excel skills.

Qualifications
Computing Science degree, B.Sc. or M.Sc. or comparable education. Non-computing education may be compensated with documented relevant experience of working in similar role for a production or operations facing IT organisation.
Other Requirements
Willingness to travel offshore as required.

JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web3New--