Senior Voice Engineer in Leatherhead, Surrey, United Kingdom, Surrey, United Kingdom

When you become part of the KBR team, your opportunities are endless. As a leading global engineering, construction, and services company, we support the hydrocarbon and government services markets on six continents. Serving our customers through diverse business units, we offer challenging assignments on some of the world's largest and most complex projects where our customers have come to value us, because they know We Deliver.

With operations in 40 countries, KBR has more than 34,000 people delivering services to customers in over 80 countries. Together they represent an unmatched reservoir of talent and experience in a wide range of markets.

Join us and you'll be part of a dynamic, elite team of professionals who understand what it takes to get a job done and has the experience, knowledge and determination to succeed.

Position Title: Senior Voice Engineer

1. Location: Leatherhead, UK (Full Time)

Position Description/Job Responsibilities

  • Implement and support high performance, secure, and resilient voice and network infrastructure.
  • Collaborate with a global team of voice and network engineers and ensure continued responsiveness and operational stability of the network infrastructure.
  • Provide support in the analysis and resolution of voice and networking problems.
  • Assist in standardizing processes, technologies, and automating routine tasks.
  • Document and diagram network designs and configurations.
  • Collaborate and coordinate with ISP, Wireline and wireless carriers and vendors as required for any service installation or degradation

Requirements/Qualifications

  • Excellent English verbal and written communication skills.
  • Experience with Cisco enterprise voice networks - including network design, hands-on implementation/configuration of Cisco CUCM, UCCX, CUC, ISDN PRI, SIP Trunks, LAN/WAN/WLAN networking devices and operational support.
  • Experience with UCCX Scripting and Finesse administration
  • Strong voice debugging experience on ISDN PRI & SIP routers
  • Experience with enterprise networking technologies, tools and processes to include routing, switching, traffic optimization and QoS
  • Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
  • Knowledge of ITIL Change, Incident and Problem management processes.
  • Knowledge of industry best practices for designing, implementing, and maintaining network services throughout the system life cycle.
  • Industry certifications: CCNP Voice and/or R&S is preferred.

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