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Proposals Specialist in North America-United States-Texas-LUFKIN, Not Specified

Role Summary\:

Quoting, planning, and execution of gear repair requests for quotation from initial customer request through receipt of PO for full scope repair and hand-over to execution (OTR) team.  Supporting other team members in the Services ComOps team as needed to provide outstanding customer service and to help drive increased market share in Services.

Essential Responsibilities\:   In the role of Proposals Specialist, you will\: 
  • Defining and quoting initial proposed gear repair scope identified by customer / Lufkin sales / Lufkin field service before gear unit is received for evaluation
  • Scheduling / prioritizing gear repair disassembly and evaluation operations in shop
  • Accompanying customers while in the shop to witness / observe gear repair disassembly and evaluation activities
  • Leading / coordinating scope definition meetings with participation of customers, Lufkin sales, and Lufkin OTR / execution team members
  • Participating in evaluation review meetings of gear repair jobs in the shop with shop, engineering, and project management personnel
  • Interpreting gear unit and parts evaluation reports to define and quote the optimal solution to meet customers needs in a timely fashion
  • Traveling to customers sites to assess / coordinate gear repair quoting requirements
  • Evaluating cost of both internally & externally sourced components for Lufkin Gear Repair
  • Leading / coordinating hand-over meetings with participation of Lufkin sales, management, engineering, project management, scheduling, and shop operations team members
  • Assisting with other Gear Repair ComOps areas of responsibility to enable level-loading of quoting and project coordination activities
  • Providing cost estimating support to Spare Parts ComOps Customer Care representatives
  • Assisting with review/analysis of parts prices, repair and services pricing, as-sold margins
  • Quoting field service activities and spare parts upon specific request, as back-up, etc.
  • Participating in process improvement activities with team to improve team performance, increase customer satisfaction, and increase market share in the Gear Unit Services industry 
Qualifications/Requirements\: 
  • Bachelors Degree from an accredited college or university (OR High School Diploma / GED and a minimum of 4 years of experience in Sales)
Eligibility Requirements\:
  • Travel up to 10% of the time, as required
Desired Characteristics\:  
  • Technical and / or mechanical acumen
  • Experienced using excel and other computer software to research and solve problems
  • Good verbal and written communication skills
  • Good math skills
  • Able to manage multiple/changing priorities in high-stress, fast-paced environment
  • Product knowledgepower transmission gear units
  • Commercial contract terms understanding
  • Ability to understand customer needs and coordinate resources to define solution to offer
  • Fluent in written and spoken Spanish 
Location\:  
  • Lufkin, TX 

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more

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